Akio was very polite and punctual. However his English was not so good and he offered very little explanation of the sights we saw. It was difficult to understand what he was saying and difficult to have a conversation with him as he didn't listen very well. We wanted to go to the fish market which was not on his usual tour however he did take us but there was nothing to see as it had finished so it was a waste of time and lots of time spent on the subway. As a client it would be better for him to be honest and to tell us that as a guide to perhaps go another time. To be fair He offered alternatives like Ginza street but we didn't want that. Akio looked after us well on the many subways and trains we took. I would only recommend him for 2stars and really only for jJapanese groups wanting a very limited tour of the sights as I don't feel his English was good enough.