Myself and my 8 year old spent the day with Michiko which was very informative and totally made us feel comfortable in a culture which is very different from our own. Michiko picked us up from our hotel and was on time. She taught us how to use the subway system and the took us to the places we had requested. She had a few itinerary options to save time. She was very patient and understanding to a young child's interest level. She had a very positive and sweet energy. I would book her again for sure, in fact I tried but she was not available. In addition she followed up with additional information after to make sure I had all the details to have a great trip. Highly recommend.