She were very fortunate to discover Mayumi on Triple Lights. She customized several 1 day and 1/2 day tours for us throughout the Tokyo metropolitan area over an 8 day period. My family ages ranged from 8-70, Mayumi took the time to create unique experiences for everyone. She was always very prompt, super diligent, extra thoughtful and went the "extra mile" each and every time to make this trip of a lifetime very special. Additionally, once we arrived she was very flexible with our schedules. I can't imagine us not using Mayumi for future visits (because there is still much of Japan to see). We would give Mayumi 10+ stars!!