Yumi was an amazing tour guide. She was friendly, professional, knowledgeable, and great with our kids on our tour in Tokyo. We were a family of 8 people that included twin 6-year-olds and a 12-year-old. We never felt lost or rushed. We got to see all the important places we wanted to visit and was given great directions to other places we were interested in seeing. Next time we visit Japan we will look forward to booking Yumi for at least 2 days or more, she was a terrific tour guide. We recommend her tour guide services to everyone as she had merged right into our family with ease.