My family enjoyed our tour of Tokyo with Yoko. She is friendly, accomodating, flexible and efficient. Even though we had alot to see throughout the tour she never rushed and somehow just fitted everything in. She catered to our needs and adapted as we went along including last minute changes on the day itself. What I appreciate most was her openess and warmth. She was always smiling and cheerful. We felt so comfortable with her. It was like a friend bringing us around. Thank you so much Yoko!