Kaori was very responsive from our initial message exchange. She went through the extra mile straight away on my points of interest and pointed out to me places that do not open during the Japan New Year Holiday. She was patient and very responsive throughout the booking process. She was flexible on her time, always arrive ahead of schedule. She took care of grandma and my teenagers, catered to different needs. She detoured so my daughter could pop in her favorite BTS singing group pop up store in Osaka. Everyone loved her enthusiasm and flexibility. She took us to great spots for pictures, pointed us to best stalls for local foods, adapted to our timeline for lunch and rest, showed us how to use the subway for our last day. We feel very lucky we found her.
Hello Jenni! Thank you for your beautiful comment :) It was such a wonderful time to share with your family! Especially I really surprised grandma’s strong physical strength!! I love 3 generations tour! Coz all has different interests and abilities but taking care of each other very well! It’s soooo sweet! And another thing! I am really happy you decided to join Samurai experience! I wish you have full of great memories in Japan! Kaori