Hello, Miyanishi San have been with us for 2 days and he is very helpful and friendly. Today he will be our driver as well as accompany us for sightseeing in Kyoto. 1) please advise are tolls included in hiring the 13 seaters? 2) I thought Miyanishi San could speak some English which he is not.. Thank you !
Thank you for your feedback, hope you enjoyed your time at Universal Studio Japan! 1) All our transportation service do not include parking and toll fees because we provide a customized tour for each and every customer. All our customers have different priorities and requests so we hope to meet our customers’ expectations in every way we can. 2) Our driver Mr. Miyanishi is limited in English but has years of experience in serving customers from all over the world. He is very familiar with the area and can work flexibly and efficiently depending on the situation. Thank you once again for taking the time to give us a feedback. We wish you all the best!