Soon after booking a day tour of Niigata snd a day tour of Sado Island, Fujiko was in contact with us to find out what we were interested in seeing and our interests. Her verbal and written communication skills were excellent. She provided a list of sites then developed an itinerary after we had provided input. Our itinerary included visiting three farms and picking cherries and strawberrys. In addition to visiting the popular tourist sights, visits to the vegetable and fish markets, she had a wealth of knowledge to share about the history, culture, food, cooking, the people, and her experiences growing up in the area. She met us at hotel on the first day and provided information on how to get to Sado Island for the second day tour. On both days she worked "overtime" to ensure we had a wonderful experience. Our meal experiences were fantastic; we had expressed an interest in eating "where the locals go". She even provided a list of things to do on the other days we were in Niigata. The price was worth it and I would highly recommend Fujiko. The tour with Fujiko exceeded our expectations!!