Shin-san is a very kind-hearted, friendly and generous man. He had been very helpful during our journey to Nara, Kyoto and Shiga (Biwako Valley). Even though we did not book him for our Osaka trip, he was kind enough to provide helpful tips and guidance on how to go about in Osaka. In fact, he had always been in touch even before our trip and advised us on suitable itirenary. His willingness to do extra ‘homework’ in order to accomodate our religious needs was also commendable. He was very patient with our 2 kids even though sometimes their behaviour could be challenging. We highly recommend Shin as your local tourist guide in Japan.