Hiroshi was our tour guide for the city of Nara. Our experience with him was nothing but the very best starting from first email communication with him to the actual tour day. He was kind enough to meet us at the hotel, saving us from morning rush with kids. We thoroughly enjoyed our day with him, he was knowledgeable, pleasant, kept us entertained with his great sense of humor. He treated us as if we were his own guests rather than tourists, took our family pictures with his professional camera which, I thought, was very thoughtful. He even paid our cab driver when driver was reluctant to accept our bigger bill and didn't even mention it till the very end when we brought the subject again. His English was sometimes a little hard to understand but that was the case with all three tour guides that we had during our stay. His personality definitely sets him apart and I will highly recommend him.