VAN transportation

Company
(113) Reviews
Ma. Carmen Ma. Philippines ( Friends )
Poor
3 weeks ago

“ Will not recommend ”

It would have been better if we just rode taxis.First of all, the driver did not know any sightseeing spots in Kyoto!!! He wasted most of our time looking for the hotel of our companion. He had to phone for directions or look at the map, again, wasting time.In the end they wanted me to pay ¥6000more as the van came from Osaka, as they said.I refused to pay as I did not demand for a van from Osaka or anywhere else. When they cinfirmed my reservation, nothing was mentioned about the extra ¥6000 jst bec it had to come fr Osaka! Overall, it sucked.we ended up going to only 2 temples.such a waste of time and money! We pd ¥81,850 for a lousy service!!!i do not recommend TripleLights Service!

VAN transportation:

Thank you for bringing this to our attention, we take criticism very seriously. We investigated the situation properly to get the full picture. It appears that our driver had to wait for 40 minutes at the first pickup because one of our customers was taking a shower. Then he had to wait for some time again at the second pickup because our customers were not ready to leave. There was also an additional request for a third pickup leaving everyone with a limited amount of time to tour. Usually our customers have time to visit 4 to 5 sightseeing spots within 8 hours if they leave the hotel on time. We are deeply sorry to hear that you had such a frustrating experience. We pride ourselves on our service we provide for our customers and we maintain a high standard. Apologies for the inconvenience and hope for your warm understanding.

Cars

Mt.Fuji tour with a private van & English-speaking assistant

(113) Reviews
You can plan to visit several places around Mt. Fuji within a limited time with our van. Our commuter can accommodate a group of up to 18 people and our se...
10h US$ 1,078

Tokyo city sightseeing with a private van (1-18pax)

(113) Reviews
You can plan to visit several places in the central Tokyo within a limited time with our van. Our commuter can accommodate a group of up to 18 people and o...
8h US$ 703

Kyoto and Osaka sightseeing with a private van (1-18pax)

(113) Reviews
You can plan to visit several places around Kyoto and Osaka within a limited time with our van. Our commuter can accommodate a group of up to 18 people and...
8h US$ 703

Private Van Transfer between Narita Airport and your hotel i...

(113) Reviews
This is a private van transfer service between Narita Airport and your hotel in Tokyo. Our van can accommodate a group of up to 18 people and our service...
1:30h US$ 328

Kyoto and Nara sightseeing with a private van (1-18pax)

(113) Reviews
You can plan to visit several places around Kyoto and Nara within a limited time with our van. Our commuter can accommodate a group of up to 18 people and ...
8h US$ 703

Kyoto sightseeing with a private chartered van (1-18pax)

(113) Reviews
You can plan to visit several places around Kyoto within a limited time with our van. Our commuter can accommodate a group of up to 18 people and our servi...
8h US$ 750