Tour layout and plan: We did our own planning and Hiroshi was very cooperative in the process. English understanding and speaking:3.5/5 Knowledge of culture and history: 4/5 Customer service: I could not spk with Hiroshi because of the useless policy of Tripplelight. Unlike other guide services, you can only contact them thru email, which increases the time to deliver and receive messages very long. Overall rating:5/5
Dear Jehanzeb Thank you Jehanzeb for your compliment on Oct 11 half a day tour in Kyoto. I was impressed with your understanding of Japanese culture and religion,esp Buddhism and Shintoism. Best regards Oct 27 Hiroshi Y.