We had a great day with Tomoe in Kyoto. We are a family with three young boys, ages 5, 8, 10 and therefore have some particular needs. She is a very kind and responsive person. She took each of my inquiries very seriously and responded professionally and promptly. She listened carefully to my ideas of EVERYTHING I wanted to see/do in Kyoto (we spent about 3 days there in total, with 1 day with Tomoe on tour), and she helped me organize which things were best to do on our own, and which things were best to do with her. She answered all of my transportation questions, even making phone calls to double check prices and schedules. She is wonderful with kids and understands their needs and limitations very well. She brought snacks for my boys. She helped arrange a tea ceremony for us. She introduced us to a wonderful sushi/noodle conveyer belt restaurant. My kids had a blast and my husband and I were happy with the food quality and the price! We took the bus and trains with her and never could have accomplished so much in one day on our own. Having Tomoe help us made our time in Kyoto so special and so much less stressful. If you are wondering whether to hire a guide, it's really worth it. Tomoe is a standout guide, with excellent English skills, a big heart and smart planning skills. Thank you Tomoe!
Dear Sarah, Thank you sooo much for such a warmhearted review! I had such an amazing day with you, such an amazing family, and that's why I like my job so much. You are a really lovely couple and your sons are so cute. I was impressed at how you were caring about your sons all the time and trying to make the best memory for your sons. The day with you became one of my best! and the most precious memories as a guide. Thank you for finding me and sending me a mail of inquiry. I do hope that you will come to Kyoto and I can see you again! I miss you so much!! TOMOE