Hiro-San is fantastic. He is very knowledgeable of Kyoto’s history and culture. He also did a great job in ensuring all of the wishes of different age travelers and personalities are met. He was very thoughtful to the children who were experiencing exhaustion due to the numerous steps and heat. Upon discovery of me leaving my phone on the bullet train, he went beyond the call of duty to take our family to a tech center to activate the phone in lost mode and called the rail station on our behalf. Hiro-San made our trip truly memorable. Thank you!
Dear Bonna, Thank you very much for leaving a kind review on the tour with me. I had a very pleasant day with you and your family over eastern part of Kyoto. I am also glad to know that your phone was returned to you safely. Please give my best regards to James,Kailey,Ellie,Thuy,Madison and Michael. I look forward to seeing you again in the near future. Best regards, Hiroyuki