Hiro is very friendly with all the members of the group, adults and kids alike. Helpful even with the extra things like pushing the wheelchair or stroller. Would be great if there were regular pauses throughout the sights for him to share the background of the place, nevertheless, he is always able to share a lot of information about it when asked. We also highly appreciate that he was flexible with the pace of the group and offered adjustments to the itinerary when needed. He was very generous with his time and resources. Even after our tour ended, he would help us look for a place to eat. :) A huge bonus was the amazing photos he took of our family. You did a fantastic job, Hero! THANK YOU SO MUCH! Hope to see you again soon!