She was excellent. Lisa is easy to understand and had a broad and deep knowledge of the historical significance of the many sights we saw together during a full day in Kyoto. We were a group of six adults speaking multiple native languages. Lisa's English is so good we all understood without difficulty. She shepherded us on public transportation during the crowds of cherry blossom season and kept us on schedules in the most pleasant way. At the end of the day, she escorted us all the way back to our hotel even tho we told her we could handle it. Them, we lost one couple. Lisa looked and looked for them with us. (They were fine.) Anyone would be lucky to have Lisa as a guide. We liked her so well, we invited her to visit us in the US.