We have had guides in many cities over the years. Lisa is the best guide. She is extremely organized. She responds promptly to emails. She has a wonderful personality. She is fantastic with children. Shevis very flexible, I changed our plans several times and she was happy to accommodate us. My children (ages 9-16) enjoyed her and were happy at the end of our first day that they were going to see her the following day. She is extremely knowledgeable on the different sites and customs of Kyoto. I highly recommend Lisa.