My aunt & I had a most excellent tour with Akiko. Saw some gorgeous places, she was professional, easy to understand (we only speak English) & communicate with & was generally very sweet. We even had a welcome note waiting for us at our Ryokan upon arrival, which was made even more impressive when I learned that she lived in Osaka & not Kyoto! My only "complaint" with the process is the charges/fees. It was very unclear on the website how the fees worked (in my opinion it was pretty misleading), & then took some time to get sorted out. By that time, we were already traveling in Japan, with very limited access to emails to be able to address any of the changes. that said, Akiko was fantastic, & I would recommend her to anyone who wants to get to know the city up close & personal.
Dear Heather san, Thank you very much for your comment on the tour. I was very happy to walk around Kyoto. Also, I was very pleased to know you both were fit and enjoyed Kyoto. I feel really sorry for the charge trouble, however, now it's all OK because of your pointing it out. Thank you so much. Please give my best regards to your aunt. Akiko