We spent one day with Masahito in Kobe. His communication before our excursion was excellent. We kept changing our itinerary and Masahito went with the flow. He was waiting for us when we got off the ship. His english was very good. We went to the Ropeway, then an authentic Japanese lunch (with slurping) and then to the Disaster Prevention Museum. We picked all of these activities and enjoyed them all. We took public transportation around the city, by our choice. Masahito did exactly what we wanted and we would highly recommend him.
Thank you very much for your kind words. They really mean a lot to me. I believe that you and your wife enjoyed the rest of your tour in Japan. Best wishes, Masahito Hatanaka