I had the pleasure to have Lisa as my guide for 3 days at Kyoto. She was very accommodating to my requests and was extremely knowledgeable to the history and architecture style of all the temples in the area. Her English was very good, and can translate both ways so that I can understand everything that was said by the temple guides. I especially appreciated her warmness and caring attitude towards me since I was a little sick, she made my 2nd time at Kyoto even more enjoyable than the first time. I would definitely recommend her to all my friends and family if they travel to Kyoto or Osaka or Hiroshima.