May 2016...Our tour with Hiroshi in Kyoto was amazing. I was hesitant before finding Triple Lights that the language barrier would prevent us from fully enjoying Kyoto. I requested a tour through Triple Lights and they assigned Hiro to us. He speaks English and as a retired school teacher, is very knowledgable about the area. He was born and raised there. The tour took several hours (happily longer than I was expecting) and he put together the perfect itinerary. He suggested a route that included using the subway, walking and a taxi. He paid for his own subway, but asked that we cover the cost of the taxi....which we readily did. Be ready to walk with a purpose....he can zoom out! Meeting him was a breeze at the tourist information office at Kyoto station. Jeff and John - Washington DC.
Hiro co-created a special interest ceramic itinerary, including some tourist highlights; and was flexible and open to new suggestions along the way. He gave us valuable information and insights. Occasionally he was challenged by our more detailed questions but he always made a real effort to understand. He also went to extraordinary lengths to locate and finally recover a cell phone, that we had left in a taxi. What an amazing country Japan is and what a sincere, caring man. Hiro, our Hero!
Hiro is the best guide for my family. Even though we were a bit late he still managed to give us the best itinerary for the tour. He was very patient with us (because we get tired easily). He gave us options and recommended the best places. He was very professional but at the same time also a fun guide. He asked a lot of questions that would make you think and the answers would make you appreciate more of Kyoto. For us Kyoto was one of the best places we have been to in all of Japan thanks to Hiro. We can't wait to go back and book him again!
We're happy having our daily trip with Hiroshi. He is happy to assist and show many fantastic spots of Kyoto. And he is very flexible and ready to adjust the schedule for customer needs. Thanks a lot, Vlad
We truly enjoyed our 1 day Kyoto tour with Hiroshi because we were able to go to a lot of places and historical sites throughout the day and learn facts about the shrines and temples we visited. We requested to go to only 3 places but Hiroshi tried his best to squeeze in more places to visit as many as our schedule permitted. We liked how Hiroshi kept on asking us trivia questions as we went around, making the tour more interactive, fun and interesting. He even gave a prize to whoever had the most number of correct questions at the end of the tour! He not only served as a tour guide but ever so willingly acted as our photographer too which enabled us to collect pictures with full view of the sites we visited with all members of the family together in the pictures which might have been difficult to achieve if we just used a selfie stick. Hiroshi is a very accommodating, friendly and knowledgeable guide and we will surely recommend him to our friends and family when they visit Japan.
Our daughter has asthma, but Mr. Hiroshi was kind enough to work with us on our pace, taking us to a drug store to buy medicines, and mask. At the end of the trip, he was waiting for us to buy sourvenirs, and took us right to the terminal of the bullet train heading back to Tokyo. He also took our pictures, offering to email them to us. Not only that, we forgot our camera in an restaurant, and we had to take a cab to go back to retrieve it. Anyway, he was always smiling, accommodating to our needs. It was such an experiece, and we did not regret on taking this trip. Thank you Mr. Hiroshi! The Thach Family