I did a full-day tour of Kamakura with Shin. From the minute I reached out he was very responsive and helpful in planning the day. Even with a 13-hour time difference, I never had to wait more than a few hours for a response to an email. Shin was very flexible in planning the itinerary and made some helpful suggestions. He sent me an illustrated itinerary and some information ahead of the tour. He arrived at my hotel right on time. He's very knowledgeable and open and easy to talk to and I enjoyed getting to know him. We had a few transportation challenges getting from place to place, but we still managed to not only see everything we planned - we had a little extra time. Instead of sticking with the plan and just going back to Tokyo, Shin suggested we use the time to visit another shrine - I don't think a lot of guides would have done that. This private tour was well worth the money. As a single traveler I would have spent just about as much for a group tour and I wouldn't have had a tailored itinerary! Also, unlike many tours, all the transportation and Shin's costs were included, I only had to pay my own entry fees, which I was aware of in advance. I would highly recommend Shin.
Hello Jodi san. I truly appreciate your nice review comment. Yes as you mention in your message, three factors are my policies. 24/7 quick responses covering the world, Customer-oriented flexibility, Maximize cost performance. From our tours, I could learn a lot of valuable things from you. Our tour in October was unusually hot day like summer time, what’s more on very busy Sunday. However thanks to your great cooperation and patience, we could manage successfully enjoying all the plan. I am sure that Kamakura, medieval Zen-culture spot, makes you feel traditional attraction and fresh feeling of olden times in Japan. By the way, a thing I have to say sorry is letting you walk long time to find best soft cream shop! If I will have another chance in the future we can reach quickly. Once again I’d like to say thank you very much for hiring me as a tour guide. I hope a lot of nice tours will be waiting on your life. SHIN.