My family and I cannot thank Shin-san enough. He has been amazing prior to, during and after our tour. He puts his whole heart into and goes the extra mile in everything he does! He planned the perfect Hakone tour for us, making sure we have an open communication, and clearing any doubt we may have about our itinerary. He goes out of his way to ensure that we have the best experience of our tour, wherever it may be. My mother has difficulty walking long distances, and he was always mindful that she didn't get too tired during our tour. Truly, our Hakone trip would not be the same without his extraordinary guidance and help. We also had the good fortune of traveling to Kyoto, his hometown, with him, as our day of departure to Kyoto coincided. He even accompanied us to our hotel in Kyoto, so that we will not get lost and our mother can rest quickly. I cannot believe the luck we had to meet such a good person with such a heart of gold! We are very grateful to Shin-san. We are very glad that we met not just an amazing tour guide, but also made a wonderful friend. Thank you so much Shin-san, we wish you all the very best for all your endeavours!
Hi Ana san. I really appreciate your warmhearted review for our Hakone trip. And I am very glad that I could accompany with you and your family as a first Japan trip. I am very sorry we couldn't all places you requested me in Hakone area due to time schedule. However I am sure, all places we visited satisfied you, and especially ONSEN, hot spring villa at Hakone-Yumoto brought relaxing time to all of you. I think your mom could rejuvenate by soaking in open air bath surrounding by greenery beautiful nature. I'd like to reminisce our foot print in Hakone trip. 1. Tozan- Tesudo, mountain railway from Odawa to Gora. 2. Cable car from Gora to Sounzan. 3. Rope way from Sounzan to Owakudani volcanic dynamic valley with special black eggs. 4. Rope way again from Owakudani to Togendai like sky walking. 5.Take a pirate cruise of Lake Ashi from Togendai pier to Motohakone pier. 6. Visit Hakone-shrine with vermilion red torii-gate in the waterfront. 7. Take a bus to Hakone-Yumoto ONSEN area. 8. Relaxation at ONSEN, hot spring. Mt. Fuji didn't show herself before us but we fully enjoyed beautiful mountain and lake. And surprisingly on the next day we took a same Shinkansen, bullet train from Tokyo to Kyoto. We had a nice time again on the train and we talked about Kyoto, my hometown. Please let me say thanks once more for your coming to Japan. I'm looking forward to seeing you again near future, Ana san !