We had a great tour to Kamakura with Ryu. He was punctual, friendly, knowledgeable, and was great with our kids. We were a family of 8 people that included 3 kids (twin 6-year-olds and a 12-year-old). We went to all the places we were interested in and had time for shopping. We are from the US and understood Ryu perfectly. We never felt lost or rushed. The tour was great!