Our family was a group of 8 people with very old and very young members so it was a nightmare to bring them to the same pace and ensure that we complete a full day itinerary. But Mari was very patient and mindful. She adjusted the tour at Kitano, originally she intended to bring us to a house on top of a hill but seeing the difficulty of the older family members to navigate the steep hill she brought us instead to 2 legacy houses that were near each other. She also patiently waited for the members of the group when they were late and looked for the young ones when they didn't make it on time to the meeting place. She was like a mother to all of us. Thank you Mari!