Hideo

Licensed Guide
(99) Reviews
$ 35 Hourly rate
Sandy Sandy New Zealand ( Friends )
Poor
3 months ago

“ Himeji tour ”

A group of six adults had arranged for Hideo to meet us at the ship and take us to the castle and adjoining gardens and then go on the rope way above the town. We found to our disappointment that Hideo had no interest in the group. He rarely volunteered any information, but did have some answers if we persisted with questions. One of our party was using a walkingstick and he showed no interest in her well-being, particularly in the fact that there were so many flights of steps which we had to do barefooted. At no stage did he check whether she was all right with this or whether she would have preferred to head back downstairs before reaching the top. He would walk ahead of us and not wait to see if we were all together. At one stage he took off across a busy road to make inquiries about the feasibility of taking a bus to the ropeway, without telling us where he was going or what he was doing. We had no idea whether he would come back at all. When we had gone up the rope way we decided not to proceed to go to the shrine,(which involved yet more expense)and he seemed to have no idea about alternatives to doing so. We were very disappointed with his guiding. which was expensive and we felt we had no value for that money. Our conclusion at the end of the day was that he is not fit for the job.

Hideo:

Dear Sandy I awfully sorry to say that I troubled you. I gave the itinerary to you when I met you, so I thought that where we would go next. First I was going to have lunch in Koukoen Garden but the restaurant was full, so temporarily I seperated to look for another restaurants but I couldn't find it. I'd like to take your point seriously and I'll make use of this experienc moving forward. Thank you, Sandy.

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