Hugh was good at communicating prior to the tour so that we knew exactly what we would be seeing and also helped us sort out how to spend the afternoon of our arrival before our tour. Hugh is very friendly and knowledgeable, with an excellent command of Japanese. Our tour of Hiroshima was interesting and informative . The gardens Hugh took us to in the afternoon were just fabulous. He also recommended some places we should visit on the rest of our tour of Japan .