Mayumi gets a 5+++++ rating from us. The amount of time and effort she put in BEFORE our tour even began, to help us connect with our long lost relatives in Hiroshima was unexpected and 100% appreciated. Whether or not we did connect with them wasn't the issue - the amount of effort and interest she gave was most impressive. What started out being a Hiroshima/Miyajima Island one-day tour became a heartwarming reunion with one relative we met 23 years ago and many new relatives. Mayumi, instead spent the day with us interpreting important information about our relatives including visiting the gravesite of an aunt. Much more priceless to our family than the original tour. From this meeting, we exchanged emails and will continue our connection. We did do a quick tour of Miyajima Island and went on to see Hiroshima Museum the next morning. Doomo Arigato Gozaimasu Mayumi. We will definitely recommend you and TripleLights service to our friends and relatives.
Karen....your comment is more than I deserve. I can not thank you enough. The day I spent with you all and your relatives surely was something to me. Thanks to many nice people and good fortune, it happened. Hope this wonderful bond will continue for ever. Your mother-in-law gave me a heartwarming letter with an unexpected gift at the end of the day. She extended her gratitude to you and your tireless efforts to make it happen as well in her letter. What a wonderful family...each one of them is very much considerate and always cares for each other. I was very grateful. Arigato Gozaimashtia. Mayumi