We had two amazing days with Tomoko. We are a group of 8 range from 6 yo to 77 yo. It was the best decision ever to have Tomoko to meet us at the airport on early morning. She helped to send our luggages to Kyoto and Tokyo hotels, activated our JR pass, SUICA cards and sort out our light snacks at 7-11- and not forgetting to teach us how to unwrap the rice balls. We spent the first day at Asakusa, UENO and Akihabara. Tomoko is well-verse in English, have such fun and warm character. She got all information and pamphlets I needed for subway, and places I would like to go. Tomoko guided us to Hakone on the second day. Despite the drizzle in the morning, everything went so well, we covered a lot in a day and had a clear and serene view of Mt Fuji in the afternoon. It was lovely that Tomoko sang a Hakone song to us after the ancient Ceder Avenue walk. We had so much fun posing with the statues at the open museum. We wouldn't have covered so much without Tomoko. Tomoko still keep in touch with us after our Hakone trip, making sure we are doing OK before and after the typhoon hit. It was lovely she sent us a photo of a fixed skateboard seat that my teenager sons sat and broke while waiting for the bus. Booking Tomoko is worth every cents. She is flexible, knowledgeable and the best of any trip is definitely to mingle with a local to understand their culture better.
Thank you for your super-detailed review, Katherine. It reminds me of every sweet moment we shared in Tokyo and Hakone.😊 It was my great pleasure to spend the two days with your extended 3 generation family. I loved the way all five different-aged children in your family with different interests enjoyed what they liked while making some mutual concessions naturally. Great mom, dad, and grandma! I will not forget the beautiful moments shared with you in Hakone and the skateboard! I’m sincerely wishing for the recovery of our beautiful Hakone severely damaged by the typhoon and the rain. Thank you again and looking forward to seeing you all again, Ewan, Sukie, James, Lachlan, Mercedes, Woon, Aaron, and Katherine!