Yuki did an excellent job guiding us through the one day "Hakone Memories" trip, starting from meeting us right in our lobby all the way to getting us back at the end of the day. Yuki was consistently knowledgeable about navigating the sometimes complicated travel conveyances. He adjusted our agenda based on weather and our preferences. When some members of our party used their IC Card instead of the Hakone Free Pass ticket at some of the ticket turnstiles, causing the IC Cards to be set to an error state, Yuki got everything straightened out. He made the whole experience seamless and carefree. We even got a momentary view of Mt. Fuji from the Shinkansen, despite most of the day being overcast. We were very thankful to have Yuki as our guide!
Dear Dan, Thank you for taking my tour of Hakone. It was a good tour although we can not see Mt. Fuji very well. Please give my best regards to your family. Yuki