We have spend a day in Hakone with Kaneo. Although weather was not good and the rope ways were closed due to volcanic activities it was great to spend this day with him there. We had a kid in our group and Kaneo made all efforts that the kid was not bored (e.g. origami 😀). He provided many important information to prepare for our stay in Hakone prior the tour. We recommend Kaneo as he is a very nice person, his English is very good and he has great knowledge about Japan.
Thank you for your kind review. I am happy to hear you enjoyed Hakone tour in spite of a bad weather. It is really a pity that we could not see Mt. Fuji. But I myself enjoyed Hakone with a pleasant group like yours.