My wife and I booked Junchiro (Kochi, his family Name) for a day trip in Hakone. We lost our Hakone Free Passes in Tokyo and when we let Kochi know he picked up a couple at Odawara station and we were able to reimburse him instead of spending the day going to pick up new ones. Kochi picked us up from our hotel and from that time forward the day was amazing. Kochi has a vast knowledge of the area and his English is immpecable. We saw everything the town had to offer. We had black eggs at Owakudani, took the trolly to the open air museum, built hand made crafts, and on the pirate boat on lake Ashi. All in all our day was perfect and we would have changed a thing.... Kochi takes pictures the entire time and sends them to you at the end of the trip. Would absolutely book again. Thank you Kochi for a perfect day.
Ben and Emily, thanks for your quick feedback and kind message. I really enjoyed guiding such nice couple and warmed up even in cold wind on the mountain top. Have the best time in the rest of the journey.