Dai worked very hard to make our day in Hakone enjoyable despite adverse weather conditions with both snow and rain! He had to continually adapt what our plan was due to these conditions and was very apologetic when parts of the planned tour were not achieved. Ultimately we had to cut our day short with Dai due to the conditions but he worked very hard to make sure we had seen as much as we could. He is a really pleasant guy and we would not hesitate to book a day up with him again in the future.
Thank you so much for giving me such a considerate review, Grant. It was a hard time for me to arrange our tour yesterday. This Hakone Tour was considerably severe without succeeding in all due to bad weather, rain and unexpected snow. But both of you were super kind, thoughtful and helpful, so I had a wonderful time with you. I hope you will have amazing days in Tokyo as well and have a super wonderful cruise trip around Japan and all the way to Canada !!! Please give my best regards to Terry. Thanks a million !!! Cheers !!!