From the start of the trip, up until the end, Fumie was eager to help and friendly. She greeted us very warmly as we got off the shinkansen, and even prior to that, she took her time to help us arrange our trip and make plans to maximize our stay. She was thoughtful and made sure we were all present on whatever transportation we were supposed to be using. She was also very knowledgable about the area, and even gave us some trivia on the places we were visiting, which we found helpful and interesting. She was also very conversational and made us feel at ease with talking to her. Overall, the trip was amazing, and it would not have been successful without Fumie.
Thank you, Carmina-san, for your compliment. I might have made you walk too much along the lake, and I was hoping you did not get too tired. Your family has a very warm and strong bond and it was wonderful to working for you. I send my best wishes to you and all your family members for holidays and the new year!