Mayumi recently ( October 2016) was the private tour guide for my wife and me for her 8 hour Mt Fuji/ Hakone tour and also the 6 hour Photogenic Yohohama tours. She is very professional and has wonderful english skills. She was also invaluable with information to plan our 9 day trip to Japan with our visits to Toyko, Hakone, and Yokohama. This included where to stay, how to get from place to place, and suggested things to do on our on on days before her tours. We took Mayumi's recommendation and were very glad that we stayed in a Japenese Style Hotel for our one night stay in Hakone before our tour. We told her what we liked and she customized both tours to our needs. She advised what we could easily do on our own on the day before our tours for Hakone and Yokohama and then left the other places for her tour with us. She sent us a detailed itinerary of each tour for our review and comments. She is a delight to be with. We hired her as our tour guide but we feel we left her as a friend. We feel very comfortable to highly recommend her as your tour guide!!