He is smart and patient. He was super helpful especially when we needed to retrieve our bags left at the Shinkansen train. He is honest. What should I expect on our trip was been discussed in our emails. Specifically, the value of our Hakone trip with Yuki-san is cheaper than other tourist guide.
Dear Helen, Thank you for writing the review of our tour ! I feel sorry for you to miss Mt.Fuji, I hope you could see it on someother day. You have a wonderful family, I enjoyed to travel with them,too. Best regards, Yuki.