Overall, our experience with Nobuyuki was outstanding (10/10!) and we would recommend his/TripleLights service to friends and family in the future. From the very beginning, communication was very clear and he helped our family plan a wide-range of activities based upon a list of places we wanted to see. Our group had 16 people, with 3 families consisting of different age groups, so it was not an easy task to coordinate our travels by ourselves. We are very glad that Nobuyuki was able to communicate well between multiple drivers and allow us to plan flexibly, even with changes to our plans due to weather, cancellations, or preference. His attention to detail, positive attitude, punctuality, and willingness to assist in all manners gave us the lasting impression that our guide truly aimed to provide service that went above and beyond our expectations. Many thanks to Nobuyuki and your company for an excellent traveling experience and we hope this is not our last time traveling with him!