I am writing the consensus opinions of the 12 members of our private tour group. The good points: 1 - The bus and bus driver were excellent 2 - Hisashi specifically went out of his way to get me in to see physician at the beginning of the tour to get a prescription for an essential medication of mine that I had forgotten to bring and get it filled First of all, he was late picking us up with the bus and driver. As a guide, he hardly ever spontaneously engaged the group to give us information. He was mostly non-communicative, and not particularly pleasant. ro deal with.We got info mostly only when we asked specific questions. He fell asleep in the bus on the way back from Hirosaki Castle. His fund of information also seemed quite poor for a licensed guide and native of Aomori.
Thank you for your feedback. I'll take it into consideration for future improvement.