We needed an interpreter so we could join the Toyota Plant Tour in Japanese, the English tour being full. Hiroyuki went out of his way to research and provide us with printed material about Toyota’s mission and vision. This gave us the right mindset for the tour. Hiroyuki also assisted us with other information, like how to commute to our next destination in Japan. He connected excellently with all of us and was very flexible with individual needs and interests. He is genuinely caring, warm and thoughtful. And of course, his English is excellent.
Deer Marianne, I would like to thank you for leaving a very favorable review on the tour with me. I am pleased to hear that you have satisfied with my service on the tour. Please give my best regards to Kevin,Jaime,Noah and Miguel. I hope you will enjoy the rest of your days in Japan. Best regards, Hiroyuki