You don't have to stand in a train or carry your heavy luggage all the way. Our transfer will make your way to a hotel or other destinations very much convenient and efficient.
Our drivers will delightfully welcome you with warm hearts on your arrival or departure date.
Please make yourself relaxed inside our private car.
Non-English speaking driver
hotel/ airport/ port pick-up and drop-off
parking fee (around 500 JPY)
5000 JPY/30 minutes additional charge if you are more than 30 minutes late for the scheduled pick-up time
*Please pay directly to the driver by cash.
-We are open from 9am to 6pm (JST) on weekdays. Messages received out of the above hours will be dealt with on the next business day.
-The customer is requested to complete booking process (including payment) at least 3 days in advance prior to the tour date.
-For airport transfers, please make sure to allow yourself to have enough time for immigration, collecting baggage, traveling time or flight check-in as well as in case of possible flight delay.
-Please prepare cash (Japanese yen) for the fees which are not included in the tour. (Please refer to "what's not included" section on each tour page)
-Please be kindly aware that our drivers are Non-English speaking.
-Please make sure to write down the following information upon booking:
1) flight number (cruise name)
2) flight (cruise) arrival/ departure time
3) airport terminal (cruise port)
4) number of luggage
Our driver will be waiting for you with a name board with your name on at the arrival gate for pick-up.
Please be noted that most of our drivers cannot speak English.
It depends on the car/ bus size as follows:
Taxi (sedan: 4, jumbo: 9)
Bus (micro: 17, small: 24, medium: 34, big: 45)
Under 12, 3 children are counted as 2 adults, 2 children are counted as 2 adults and 1 child is counted as 1 adult.
*Infants are also counted in the total no. of passengers.
It depends on the taxi company (it is not an obligation to provide a child seat in a taxi). Please leave notes (the age of the child is necessary) in the request form upon booking.
It depends on the luggage size and the no. of passengers. The normal sedan taxi has a fuel tank in its trunk, so please be advised that the trunk is smaller than of a normal car.
The customer is requested to complete booking process (with payment) 3 days before the tour date at the latest.
During high seasons (spring and fall in Japan), all of the cars in our stock usually get reserved, so please make a reservation well before hand.
We accept your request via messages. If it is at short notice, we might charge extra fee for the arrangement.
It is not possible to change the starting time at short notice.
Please send us a message or book a tour on our activity list.
No. Please kindly pay the toll fee by cash on site where necessary.
It includes driver fee, fuel fee and tax. Parking fee, toll fee, deadhead toll fee and ferry fare are excluded, so please kindly ******* on site.
Deadhead toll fee is toll fee for a taxi to go to the meeting point before the tour and to return to the company garage after the tour (only if it has to take a toll road). Ferry fare means passenger fare and taxi carriage fare if the route includes ferry transportation during the tour. (passenger fare of the driver is included in the carriage fare)
Please bring the printed booking confirmation so that the driver can identify you upon meeing. If it's impossible to print it out, please take notes of reservation no., boarding date, company's name and its phone number on your memo. Or you can show the booking confirmation on your smartphone.
In the case of the hotel pick-up, please wait in the hotel lobby. The driver will come and pick you up. In the case of airport/ station pick-up, the driver will welcome you holding a board with the guest's name at the arrival/ ticket gate. If the pick-up place is not the arrival/ ticket gate, we will notify the guest in advance.
The driver will wait max. 30min if the train/ plane is being delayed. If you are running late due to personal reasons and we can't contact you within 10min of the meeting time, your reservation will be cancelled. If we can contact you, the taxi meter will run until your arrival and you will be requested to pay for the fare additionally.
Please kindly call the operation company on your booking confirmation or us (our business hours are 9am-6pm on weekdays).
In the case of sightseeing tours, the driver is supposed to give a guided tour, but it will be provided mainly by English materials such as a brochure and pamphlet due to the language limitation of the driver. In the case of airport/ station transfer and a bus tour, no tour will be offered.
Please kindly ask the driver. There is a possibility that your request cannot be met.
Please kindly ask the driver. Please be advised that the tour fee is not refundable.
If it's a foldable wheelchair, a taxi can carry it in its trunk. In the case of an electric one, availability of taxis with wheelchair lifts are limited to certain areas, so please kindly send us an inquiry.
It is usually not acceptable (depending on the taxi company), but guide/ service dogs are exempted. If you have one in your group, please leave request notes upon booking.
Excellent service. Driver on time. Would use this service again. Keith
Both drivers were excellent,showed up on time,drove safely in heavy traffic and overall made our trips a great experience. Alton Watson
Dear Alton, Thank you for your high evaluation. I will transfer your message to the driver. Best regards, Fujiwara
Our driver came to the Diamond Princess terminal to look for us. His name is Mr Kumagai and he is very courteous. The passenger van is big and comfortable. We are happy with the transfer service.
The driver arrived on time. He is very polite & professional. The taxi is clean and in good air condition, Our driver drive carefully and safely. I will recommend TR Taxi to tourist who would like to visit Japan.