After touching down in Japan and making your way to the Arrivals hall of the airport, you're greeted by a friendly representative. This personal assistant helps you navigate the crowded lobby to the place where you can exchange your voucher for your Japan Rail Pass. If you encounter any issues, your bilingual helper smooths things out, ensuring that your pass is secured.
Meet&Greet in the arrival lobby, one staff fee, assistant Japan Rail Pass exchange fee and VAT
Not mentioned above
***Please submit your request three business days before your arrive.
1. The service takes place in the arrival lobby, after luggage retrieval and custom inspection.
2. The Japan Rail Pass must be purchased in your country.
3. The arrival flight time between 21:00 and 07:00, the additional cost of 3,240 JPY as an outside of business hours.
After a 14 hour flight with a Family of four. Thanks to our guide we were able to get a good deal on train pass for 2 weeks,easily. He even drew us a map and made sure we made it to our train on time. Wonderful guide and person. Thank you very much.