After touching down in Japan and making your way to the Arrivals hall of the airport, you're greeted by a friendly representative. This personal assistant helps you navigate the crowded lobby to the place where you can exchange your voucher for your Japan Rail Pass. If you encounter any issues, your bilingual helper smooths things out, ensuring that your pass is secured.
What to Expect
English-speaking assistant helps you obtain your Japan Rail Pass without hassles, and sees you off from the airport for a stress-free arrival.
Your assistant escorts you to your transportation from the airport, whether you're heading out by taxi, train, or bus. Bid your assistant farewell as they send you off with clear directions on how to get to your first place of stay.
***Please submit your request three business days before your arrive.
1. The service takes place in the arrival lobby, after luggage retrieval and custom inspection.
2. The Japan Rail Pass must be purchased in your country.
3. The arrival flight time between 21:00 and 07:00, the additional cost of 3,240 JPY as an outside of business hours.