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Guide's Cancellation Policy

In case that Traveler wishes to cancel the Tour Agreement, the policy below will apply to the cancelation. The amount calculated by deducting each cancelation fee below from the received Tour Price shall be reimbursed to the Traveler within ten (10) days after the cancelation.

 

Days Charge
On the meeting date 100%
1 day before meeting date 40%
2 ~ 13 days before meeting date 20%
14 or more days before meeting date 0%

 

*“Tour Price” shall include consumption tax thereon if any.  

*Counting of days above shall be based on Japanese Standard Time.

*For the avoidance of doubt, for example, “Cancelation is made one (1) day prior to the date of Tour” means that the cancelation is made in accordance with the manner specified by the Company before twelve midnight (P.M.12:00) of the day before the date of Tour.

Activities Cancellation Policy

Flexible

Days Charge
On the meeting date 100%
1 day before meeting date 20%
2 ~ 7 days before meeting date 0%
8 ~ 14 days before meeting date 0%
15 or more days before meeting date 0%

 

Standard

Days Charge
On the meeting date 100%
1 day before meeting date 50%
2 ~ 7 days before meeting date 30%
8 ~ 14 days before meeting date 20%
15 or more days before meeting date 0%

 

Strict

Days Charge
On the meeting date 100%
1 day before meeting date 100%
2 ~ 7 days before meeting date 50%
8 ~ 14 days before meeting date 30%
15 or more days before meeting date 0%

 

Custom

 

Please refer to each activities page to check the customized rules.